Thread Repair Kits
Pear Tree Engineering


We accept Visa and Master Card
 

 

 

 

 

 

 

 

Privacy and refund policies

 

PRIVACY POLICY

This policy covers how we use your personal information.

We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order.

We will not sell or redistribute your information to anyone.

 

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition and packaging to be returned. Your must notify us within 7 days of receipt and  return the item within 14 days of your purchase.

1. Please email sales@threadrepairkits.co.uk or ring 01942-715528 (STRICTLY office hours) to request a refund or exchange
2. Mail your returned item to:
     Thread Repair Kits,
     1, Thirlmere Rd., Golborne,
      Warrington, Lancs., WA3-3HH
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Special orders can not be returned
Merchandise that has been used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in new condition, you may exchange it for a different size or type. You will not be subject to a restocking fee in this case, but you still will have to pay any difference in price or you will be refunded if the second item is cheaper.

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, Pay Pal)
Check/Money Order
Cash On Delivery

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.

NOTE Special orders may take 14 to 21 days

Mailing Address For Check/Money Order

   Thread Repair Kits,
   1, Thirlmere Rd., Golborne,
   Warrington, Lancs., WA3-3HH

 

Shipping Policy

All orders are shipped within 2-3 WORKING DAYS  Monday - Friday

We use the following carriers to deliver our orders:--Royal Mail

Order Tracking

We keep a record of any tracking #  provided by the shipping carrier when  using 1st Class signed for mail


Comparison Charts, Standard Metric and Imperial with Decimal and Fractional Equivalents

Comparison outside diameters of inserts Metric and Imperial


CONTACT US
 66, Thurlow,
Lowton, Warrington,
WA3-2QN
01942-665546
sales@threadrepairkits.co.uk

OFFICE HOURS
Mon, - Fri. 9:00 am  to  5:30 pm
Sat, 9:30 am  to  12:30 pm
Sunday CLOSED